We're here to help you with any questions about our platform and services.
100 S Mall Arterial
Albany, NY 12242
United States
Quick answers to common questions about our platform.
Simply visit our homepage and click the "Get Started" button. You'll need to provide some basic information and verify your identity to comply with financial regulations.
You'll need a government-issued ID (passport, driver's license) and proof of address (utility bill, bank statement) dated within the last 3 months.
Yes, we use bank-level security and encryption. Client funds are held in segregated accounts with top-tier banks and are protected by our comprehensive insurance coverage.
We offer competitive, transparent pricing with no hidden fees. Visit our pricing page for detailed information about spreads, commissions, and other charges.
Withdrawals are processed within 24 hours. The time it takes for funds to reach your account depends on your payment method - typically 1-5 business days.
Yes! We provide free demo accounts with virtual funds so you can practice trading strategies risk-free before investing real money.
